Things Can Only Get Better
Needless to say Thursday morning dawned and no car insurance documents arrived. A phone call to an £8,000 per year call centre monkey established the fact that they were under the impression we were aware of their "within 5 working days" promise on delivery. Given that we had explained on Monday we needed a cover note or somesuch within 4 working days, you would've thought alarm bells may have rung in the empty head of the 'customer-centered, pro-active' dullard on the other end of the phone.Still, never mind. All is not lost. Simply print off a copy and courier it to us. Apparently that is no longer possible at this forward-looking, 21st century corporation as they have 'outsourced' all their printing to God-knows-where thus saving .25% per annum on overheads.
So they lost our business after a decade or so and, I suspect, they've lost a lot more too.
The new car's very nice though. We decided to 'down-size' to a Rover 25. Basically there's just me and Dearest these days - the days of family outings with a car full are long gone we just need to pile it with groceries every week and there's plenty of room for that.
We needed intensive training before we could understand the CD player though.
There's an excellent article by Will Hutton in today's Observer on the challenges that radical Islam presents the West. I particularly like his take on the French banning of the hijab a few week's back.
The gloom still hasn't lifted at the City of Manchester Stadium. Once again, according to Mr Keegan, we were "unlucky". Unlucky ? To have lost 4-2 (3 of the goals from set-pieces AGAIN!) has got nothing to do with luck. To have not won a game for 14 matches has nothing to do with 'luck'. It's what's known by anybody other than our manager as relegation form.
Kevin, wake up. We can't defend. Sort it because if you don't and we go down, I can see a Leeds United scenario repeating itself at Man City. We're already £50m in debt. Relegation could finish us off.
I was reading D4D earlier. Lyle has admitted crying while watching ET even though he's seen it countless times. Is there anyone else out there who does the same ? As I get older I'm getting worse. I get a lump in my throat at the most banal of programmes. Many's the time I've had to simulate a coughing fit in order to explain my watery eyes to Dearest as some mawkish, sentimental crap fades to endtitles. It must be stress.
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